Digital Business MCQ with Answers

In eCRM system, CRM stands for_______

A. Customer Resource Management

B. Customer Retention Management

C. Customer Relationship Management

D. Customer Relationship Mapping

The transformation of key business processes through the use of digital or Internet technologies is known as ____________

A. E‑business

B. E-Commerce

C. Digital Business

D. Both A and C

A _________ community is one where the interaction takes place over a computer network, mainly the Internet.

A. Online

B. Virtual

C. Internet

D. All of the above

_______ is a new digital ecosystem, which can be described through five Cs: creativity, connectivity, collaboration, convergence, & community.

A. .NET

B. Web 2.0

C. IoT

D. Webex

_________ has specific objectives to increase profits when increasing its benefits to society.

A. Digital Business

B. Social Network

C. Social Enterprise

D. Virtual Community

_________includes digital wireline or wireless communication networks, computers, software, and other related information technologies.

A. Internet Economy

B. Digital Economy

C. Social Economy

D. Both A & B